Ever get to the call to action, hesitate… and bounce?

Those micro-moments are where you can build trust or break it.

The one I hate most is “Submit Application”, when there’s no real need for an “application”.

So this week, we’re zooming in on a deceptively small UX design detail, your CTA language, and how to shift from transactional to relational microcopy.

Let’s dive in

~ Sarah

Sarah Abji-Endicott

Sarah Mae Abji-Endicott

Recess Labs Co-founder & Creative Lead

Who we are

At Recess Labs, we partner with nonprofits, public sector, community organizations, and changemakers to design brands, growth strategies, and operations that build trust, grow sustainably, and strengthen community.

UX Design & Microcopy: This Seemingly Tiny Detail Builds (or Breaks) Trust Fast
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